Quality & IMS

NCR, CAPA, inspection, traceability, and release control.

Quality teams can capture non-conformances, inspections, corrective actions, release holds, and audit evidence without leaving the operational ERP flow.

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TwentyCore quality NCR screen with non-conformance records and status information.

Outcomes

What this module should prove.

Connect quality events to production, inventory, customer, and shipment context.

Standardize NCR and CAPA handling with clear status and ownership.

Prepare audit evidence from live operational records.

Workflow path

  1. 1Inspection or issue raised
  2. 2NCR reviewed
  3. 3CAPA assigned
  4. 4Release or shipment decision recorded

Evidence to inspect

  • NCR screenshot from the live application.
  • Quality module links to inventory, production, and shipment review.
  • Audit and attachments areas available in the application workflow.

Demo scorecard

What a serious buyer should ask us to prove live.

These checks turn the page from a brochure into a walkthrough plan: what to click, what must pass, and what evidence should be kept.

Live demo script

  1. 1Open NCR or inspection list and identify open quality risks.
  2. 2Open an NCR, review owner/status/disposition, and connect to product, lot, or production context.
  3. 3Assign or inspect CAPA actions and verify release/hold decision visibility.
  4. 4Show how quality evidence affects warehouse or shipment decisions.

Acceptance criteria

  • NCR, CAPA, inspection, release/hold, and owner state are clear to users.
  • Quality records can be linked to lot, production, shipment, or customer context.
  • Audit and attachment surfaces are available for customer or ISO-style review.

Evidence pack

  • NCR detail, CAPA, inspection, attachment, and audit screenshots.
  • UAT record IDs for quality event, corrective action, and release/hold decision.
  • Traceability proof from supplier/production lot through shipment or customer issue.

Buyer questions

Questions this walkthrough should answer.

Can quality block release until disposition is clear?

Can NCRs be linked to lot or production history?

Can audit evidence be exported during customer review?

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